We aim to ship your order within 1-2 business days. If a delivery is delayed, we'll try to notify you as soon as possible. As soon as we've handed your order over to our carrier, you'll receive a track & trace message to monitor its progress.

We deliberately do not include micro USB cables with our products, out of environmental considerations. Most people already have several of these cables at home, and by not including them as standard, we avoid unnecessary production and waste. This also allows us to offer our product at a more competitive price. If you do need a cable, they can be ordered easily and inexpensively.

Yes, all our products comply with the latest European guidelines. We also recommend observing the following guidelines.

Safety guidelines for using cuddly toys with young children

• Supervision: Actively supervise children under 2 years of age at all times.
• Soft toys in bed: Never place a soft toy in the bed of a child under 2 years of age.
  
  Reason: It is not safe for this age group to sleep with a large cuddly toy, as this can pose a suffocation hazard.

Are you dissatisfied with your purchase, or is it damaged? Please report this as soon as possible via info@nuffiekids.com. We will work with you to find a suitable solution. For expedited processing, please always include your order number.

We have a 30-day returns policy. This means you have 30 days after receiving your item to request a return. To initiate a return or for questions about returns, please contact us at info@nuffiekids.com .

Nuffie Kids
zonnedauw 206
4007 VE Tiel
(please note: not a visiting address!)